Contact information

CONTACT US — Sprout & Paws

Have a question about your order, our products, or your pet's new favourite thing? We're here to help.

CUSTOMER SUPPORT
Email: support@niqava.com
Response time: within 24 hours, Monday–Friday

ORDER TRACKING
Use the "Track your order" link in the menu with your order number.

BEFORE YOU EMAIL
Including your order number and (for product issues) a quick photo helps us solve most requests in a single reply.